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Policies

Terms of Use

  • Contributions are voluntary donations to a registered non-profit. They are not a purchase and carry no personal benefit, return or guarantee.
  • The minimum Smile Partner contribution is ₹99.
  • Your Partner ID, certificate and card identify you as a supporter. They may not be used to collect money or to represent the foundation.
  • Volunteers must never collect cash for Smile Partner membership — every partner pays online from their own account.

Monthly Partner

  • Your contribution is collected automatically each month (UPI AutoPay or card).
  • Your Partner ID stays active as long as your monthly payments continue.
  • You can change the amount or pause auto-pay at any time from your dashboard.
  • If a monthly payment fails, your status shows "Payment issue" until it goes through.
  • If you cancel, auto-pay stops and your Partner ID becomes inactive straight away. Your receipts and certificate history stay in your account, and you can re-join later with the same ID.

One-Time Supporter

  • A single contribution — nothing is collected automatically.
  • Your Partner ID is active for 12 months from the date of payment.
  • After that it shows as "Expired". Your receipts stay in your account.
  • Giving again renews your ID for another 12 months, counted from your expiry date if you renew early.

Help applications

  • Applying is free. Help depends on verification, the foundation's policy and the funds available; applying does not guarantee help.
  • Information given must be true. False information may lead to the application being closed.

These summaries describe how this website and its services work. They are being reviewed by the foundation's legal adviser.

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